Less-Than-Rational Decision-Making in Organizations

Abstract

This study challenges the assumption that people in organizational contexts make entirely rational decisions. Based on empirical research that analyzes how interviewers make selection decisions during and after employment interviews they conduct, this study found support for the hypothesis that some people engage in less-than-rational decision-making. Finally, this study identifies circumstances under which decisions-makers are more likely to engage in less-than-rational decision-making.